Ariel will have to give up her voice, which would stay safe in Ursula's magic shell. Ariel is unsure about this because of her father telling her that the shell was the fragile life source of Ursula's witchcraft. However, Ursula says that she carries things inside it ("Poor Unfortunate Souls"). Ariel signs the agreement with the ink from her aunt's tentacles. She sings into the shell and swims up to the surface. During this time, Ursula's spell takes effect, and Ariel is transformed into a human. Act II ("Entr'acte") Sebastian and Flounder bring Ariel, newly human and mute, to the shore. Scuttle and the seagulls give her a pep talk to bring her spirits up and get her used to her new legs ("Positoovity"). Thinking Ariel is being attacked by seagulls, Eric chases them off. When Ariel tries to speak with him, she realizes she cannot talk. Eric brings Ariel back to his palace, where the head mistress, Carlotta and the maids bathe and dress Ariel nicely for her night out with the prince. Ariel is fascinated by the human world she finds herself in and the maids wonder why Prince Eric would bring such a girl to the palace ("Beyond My Wildest Dreams"). That night Chef Louis cooks dinner for Ariel, Grimsby, and Eric. He almost cooks Sebastian for the grand finale, but he manages to escape as Louis, the other chefs, and the maids start chasing after him ("Les Poissons"/"Les Poissons (Reprise)"). Later, Eric takes Ariel to the ballroom and teaches her to dance ("One Step Closer"). Meanwhile, Ursula is anxiously waiting for the three days to end and sends Flotsam and Jetsam to hurry things along ("I Want The Good Times Back (Reprise)"). The next evening, after taking Ariel on a tour of the kingdom, Eric takes Ariel on a quiet boat ride through a lagoon. Sebastian and Scuttle watch anxiously, waiting for them to kiss. Sebastian and some of the lagoon animals try to create a romantic atmosphere for Eric to kiss Ariel ("Kiss the Girl"). Just before they kiss, Flotsam and Jetsam give the boat an "electric shock" and swim away gloating ("Sweet Child (Reprise)"). As the second day ends, Sebastian gives Ariel a pep talk in order to help her get the prince the next day. Carlotta arrives to get Ariel ready for bed and tells her about the singing contest which is to be held the next day. As Ariel wishes she could tell Eric everything, Triton worries about where his daughter has gone, Sebastian is concerned for Ariel since her time as a human is almost up, and Eric still dreams of finding the girl who saved him even though he does not want to lose Ariel ("If Only - Quartet"). Afterwards, Sebastian returns to the sea and rehearses his apology and explanation to King Triton. Sebastian and Flounder tell an angry King Triton about Ariel's deal with Ursula. Fearful for his daughter's life, Triton races off to find her. On Ariel's last day as a human the contest takes place. All of the foreign princesses sing to Eric to the tune of "Part of Your World" to see if he can recognize the girl for whom he is looking ("The Contest"). All of them fail to do so. Ariel chooses at that moment to dance for him, and Eric picks her. Ursula then appears, floods the ballroom, and tells Ariel that the sun has set and she has lost. Flotsam and Jetsam grab Ariel and take her back to the sea. King Triton arrives to confront his sister and rescue Ariel, who has returned to her mermaid form. He agrees to take Ariel's place, and Ursula celebrates her victory as she claims the trident and declares herself queen ("Poor Unfortunate Souls (Reprise)"). She banishes Triton with a wave of the trident. Eric's ship arrives and Ursula uses the trident to raise the sea level higher, having Eric's interference out of the way. While she is distracted, Ariel then grabs the magic shell and regains her voice, causing Flotsam and Jetsam to swim away. Ursula says to Ariel "Don't be shy, tail-bait, speak up!" Ariel discovers that her voice has come back, and then Urusla demands to her that she gives her back her shell. Ariel, threatening to smash the shell, claims that Ursula would die without her shell, because it has terrible power. Ursula begins to sweet talk her niece, saying she can turn her human again and reunite her with her prince. Ariel starts to believe her and begins to hand the shell over. Believing the shell is within her grasp, Ursula tells Ariel that since they have proven the princess was not a "daddy's girl" anymore, Triton will rot on the ocean floor forever and Ariel will trust her instead. Furious, Ariel yanks the shell away and smashes it, which destroys Ursula. Triton reappears and is reunited with his daughter. Triton soon realizes that he must let Ariel go and transforms her back into a human ("If Only (Reprise)"). Ariel and Eric are reunited on the beach and Eric and Grimsby are introduced to King Triton. Unaware that Ariel has her voice back, Eric asks King Triton for Ariel's hand in marriage. He tells Eric that Ariel can "speak for herself ". Ariel gracefully accepts his proposal. Eric suddenly realizes that it has been Ariel's voice all along and they share a lovely kiss. In honour of his daughter, Triton declares peace between the humans and
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